Articles on: My Account

I lost my Adrennial login and password, what do I do?

It happens to all of us. Don't worry — there's an easy fix.

Click the 'Sign in' button on (

Click the 'I have fogotten my password' link below the password field

Type in your username or email address, then hit 'Reset password'. Make sure you enter the same email address you use to log in to your account.

A confirmation message will appear on your screen. Go to your inbox and open the email with the subject line 'Password Reset Request for Adrennial'.

Follow the 'Click here to reset your password' link in the email. You will be redirected to your Account Login page.

Type your new password into both fields then click the 'Save' button

Your new password must be a minimum of 12 characters. After clicking the 'Save' button, you will be taken back to the log in screen.

Updated on: 21/09/2021

Was this article helpful?

Share your feedback


Thank you!